The meeting of September 17, 2018 that took place in the premises of Mak Albania Hotel, brought together Retail Division and Tirana Region Branches staff.
Main topics addressed in this meeting were; Region’s results for the 8-month period of year 2018, regarding all performance indicators, the challenges we are facing in the context of recent changes, as well as our strategic objectives for the upcoming period.
Digitalization, competitiveness increase, not only by expanding the range of products and services, but especially by improving the relevant processes, development of high standards through professional development of a dedicated, motivated and client-centered professional staff, make up the core of or structure's strategic development. Despite the problems that the Bank experienced in recent years due to a stagnation period, Retail has been one of the most active structures, enhancing its performance in terms of sales and improving standards as well.
"Undoubtedly, it is time to price the dedication of all the staff and continue along with optimism towards new business growth opportunities that are waiting ahead!" Eranda Shehu, Chief Retail Officer.
Best performing Managers, and Branches such as: Kamza, Zogu i Zi and Autostrada, were thanked and applauded for reaching the branch objectives and creating a healthy and efficient team culture.